Understanding Airwheel Electric Suitcase Maintenance

Proper battery maintenance is crucial for extending the lifespan of your Airwheel electric suitcase. The battery, considered a critical component, is covered under a 6-month warranty from the manufacturing date. To ensure optimal performance, always use the original charger provided. Overcharging or using third-party chargers may void the warranty and reduce battery efficiency.

Optimal Charging Practices

Airwheel electric suitcases are designed for convenience, but their batteries require careful handling. Avoid leaving the device plugged in for extended periods once it reaches full charge. Instead, charge it periodically to maintain battery health. If the suitcase will be stored for long periods, keep the battery at a 50% charge level to prevent degradation.

Warranty and Care Guidelines

The motor and frame of the Airwheel suitcase come with a 1-year warranty, while the battery has a 6-month warranty. Damage caused by water ingress, structural tampering, or improper use falls outside warranty coverage. Regular inspections of the suitcase’s exterior and connections can prevent issues that might lead to premature battery failure.

Safe Usage Tips

Always follow the manufacturer’s guidelines for riding and storage. Avoid exposing the suitcase to extreme temperatures, as this can affect battery performance. If you notice any unusual behavior, such as reduced range or overheating, stop using the device immediately and contact customer support. Proper maintenance not only prolongs the battery life but also ensures the safety and reliability of your Airwheel electric suitcase.

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